Terms Conditions

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Terms And Conditions

These Terms and Conditions govern your use of the World Cars Trade (WCT) website and services. By accessing or using our website and services, you agree to abide by these terms. Please read them carefully before proceeding.

1. Agreement to Terms

By accessing or using the World Cars Trade (WCT) website or services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not access or use our website or services.

2. Use of Services

You agree to use the World Cars Trade (WCT) website and services only for lawful purposes and in accordance with these Terms and Conditions. You may not use our website or services for any illegal or unauthorized purpose.

Links to non-www.worldcars.uk sites

Where  www.worldcars.uk  contains hypertext links to websites that are not operated by us. We do not control such websites and are not responsible for their content. Our inclusion of hypertext links to such websites does not imply any endorsement of the material contained on the websites or of the owners.

3. Vehicle Listings

World Cars Trade (WCT) provides listings of vehicles available for sale. While we strive to ensure the accuracy of information provided, we do not warrant or guarantee the accuracy, completeness, or reliability of any vehicle listings.

Vulnerable Customer Policy

At World Cars, we care about providing the right support to all our customers, which is why we have a Vulnerable Customer Policy. Vulnerabilities can come in various forms, with some of the driving factors as follows:

  • Health related vulnerabilities (e.g. mental health condition[s], neurological disability, hearing or visual impairment)
  • Life-events (e.g. divorce, bereavement, loss of job); and
  • Capability to understand and manage your affairs (e.g. limited understanding of the English language and/or finance)

If there are situations which mean it is difficult for you to make an informed decision within the car buying process, including how to fund the vehicle and/or if you usually have the help of a third party for such decisions, please let us know and we will endeavour to provide you with appropriate assistance.

You can check this on the FCA’s Register by visiting the FCA’s website  www.fca.org.uk/register  or by contacting the FCA on 0800 111 6768 or 0300 500 8082.

The Financial Conduct Authority (FCA)

Our FCA Register number is 1007182 (this is our FCA number please change)

Our permitted business is credit broking. You can check this on the FCA’s Register by visiting the FCA’s website www.fca.org.uk/register or by contacting the FCA on 0800 111 6768 or 0300 500 8082.

4. Purchases and Sales

Any purchases or sales of vehicles facilitated through World Cars Trade (WCT) are subject to additional terms and conditions specific to the transaction. These terms and conditions will be provided to you at the time of the transaction.

5. Intellectual Property

All content, including text, images, logos, and trademarks, on the World Cars Trade (WCT) website is the property of World Cars Trade (WCT) or its licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from our website without prior written permission.

6. Privacy Policy

Your use of the World Cars Trade (WCT) website and services is subject to our Privacy Policy. By using our website and services, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy.

7. Limitation of Liability

In no event shall World Cars Trade (WCT), its officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or services.

8. Indemnification

You agree to indemnify and hold harmless World Cars Trade (WCT), its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, or expenses (including attorney fees) arising out of or related to your use of our website or services.

9. Modifications to Terms

World Cars Trade (WCT) reserves the right to modify or update these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website or services after such changes indicate your acceptance of the modified terms.

Finance and Insurance Complaints

We will acknowledge all Finance and Insurance complaints within 5 business days. You will be given details of who is investigat-ing your complaint and how to contact them. We will do our best to resolve the concern with as little inconvenience to you as pos-sible and to keep you informed during the process. At any stage you may contact the person handling your complaint and discuss the next steps. Within 8 weeks we will give our Final Response or a further progress report on the investigation.

Please note, due to the FCA’s announcement that it will be reviewing the handling of motor finance complaints, the deadline to issue our Final Response for certain complaints has been paused between the period of 11th January 2024, and 25th September 2024. We aim to issue a response 8 weeks after the 25th September 2024, however, this is subject to change if the FCA announce an extension to this pause. For more information on the FCA’s reasons behind the pause please visit  www.fca.org.uk/car-finance-complaints

All complaints are treated in the same manner no matter who or how they are brought to our attention. Claims Management Com-panies will be asked to supply an original letter of authority if they claim to represent a WCT customer.

Appeals

If you do not accept the outcome after receiving our Final Response, or if your Finance or Insurance complaint has not been resolved within 8 weeks then you may appeal to the Financial Ombudsman Service. This was set up by the Financial Services Authority to review unresolved Finance and Insurance complaints.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

11. Contact Us

If you have any questions, concerns, or feedback regarding these Terms and Conditions, please contact us at [insert contact information].

By accessing or using the World Cars Trade (WCT) website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

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